General Articles

PRACTITIONERS SHARE INTERNAL, EXTERNAL MARKETING CHALLENGES First-ever IMCA CMO Council “State of Insurance Marketing” research findings revealed By Kevin Jenné...

Public Policy Analysis & Opinion By Kevin P. Hennosy WELCOME TO THE POWER GAME Arbitration rule for air ambulance claims...

BROKEN GLASS SUCCEEDING WITH TALENTED WOMEN Industry veteran takes the helm at Encharter and expands its commercial team By Elisabeth...

EMPATHY AND EDUCATION Young agency owner leaves teaching career and wins PIA national award By Christopher W. Cook American ragtime...

AGENT VOICES 2021 Agency professionals look forward to a return to normal, but caution carriers on claims By Kevin Jenné,...