Management

What is the appropriate course of action when a candidate works for a competitor? With any key hiring decision, time...

Spreading the good word Perhaps we can take a lesson from Mother Nature that applies equally to our industry, our...

Propel your agency beyond the competition with an effective differentiation strategy By setting yourself apart from competitors, you eliminate the...

Connecting and communicating on a personal level Adopting different communication styles is not a matter of “us vs. them” …...

How transferring ownership in phases works By Scott Freiday The need for independent insurance agency leaders to plan their exit ...