Management

HOLD THE PHOTOS; SHARE VALUABLE CONTENT Ditch the traditional newsletter and create personalized messages for each client By Christopher W....

INNOVATION IN A RECESSION Five tips for preparing your innovation roadmap   By John Jarosz As we look ahead to...

CONNECTING THE DIGITAL ROUNDTRIP OF INSURANCE Each of four pillars has a different business focus and benefits By Anupam Gupta...

THE ASSUMPTIONS WE MAKE     Slowing down and listening is key By Meg McKeen, CIC On average, a human...

QUESTIONS ARE THE NEW ANSWERS Improve performance by asking better questions By Kimberly Paterson, CEC In a world where we’re...