Management
TOP SEVEN MISTAKES
TOP SEVEN MISTAKES THAT LEAD to CLIENT LAWSUITS Avoiding common blunders that insurance agents too often make By Jason Rogers...
THREE PATHS SERVICE SUCCESS
THREE PATHS TO CUSTOMER SERVICE SUCCESS Strategies to adopt to do your best CSR work s customer service representatives,...
OPTIMIZING AGENCY AUTOMATION
OPTIMIZING AGENCY AUTOMATION Don’t assume that once you’ve automated that you’re done Agencies interested in optimizing agency automation must first...
YOUR SEAT AT THE TABLE
TAKE YOUR SEAT AT THE TABLE Stop waiting for an invitation; poker gives you the confidence to go boldly “Most...
GOOD DEED GOES UNREWARDED
A GOOD DEED GOES UNREWARDED The Louisiana Supreme Court reminds us that auto insurance may not follow the insured Dissents...
