Management

LEVERAGING TRENDS 2022 What independent agents need to know—and do— to ensure an outstanding year By Joel Zwicker Those in...

NETWORKS: BEFORE YOU SIGN ON THE DOTTED LINE Nine critical things to know before signing a network contract   Be...

GROWING STRONGER EVERY DAY Vertafore’s acquisition of AgencyZoom creates an insurtech powerhouse By Elisabeth Boone, CPCU Does anyone remember Agency...

EXCEEDING CUSTOMER EXPECTATIONS POST COVID-19 Addressing the fact that “business as usual” likely will never return Exceptional customer service is...

MOVES TO MAKE IN 2022 Amid an M&A frenzy, there are things an agency can and should do to thrive...