Management
TEN QUESTIONS THAT COULD ALTER YOUR AGENCY’S DESTINY
Winning Strategies By Roger Sitkins TEN QUESTIONS THAT COULD ALTER YOUR AGENCY’S DESTINY Challenge your thinking and create new opportunities...
REMAINING STRONG AND RESILIENT EVEN DURING A PANDEMIC
REMAINING STRONG AND RESILIENT EVEN DURING A PANDEMIC Seeing ahead and preparing are key By Paul Mallen The global pandemic...
THANKSGIVING 2020 … GRATITUDE IN THE MIDST OF COVID-19
Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA, ASA THANKSGIVING 2020 … GRATITUDE IN THE MIDST OF COVID-19...
CUSTOMER SERVICE FROM HOME: NO LONGER A PERK
Customer Service Focus By Mary Katherine Henderson, CIC, CPIA CUSTOMER SERVICE FROM HOME: NO LONGER A PERK CSRs were equipped...
FIVE KEY MISTAKES AGENCY LEADERS MAKE
Winning Strategies By Brent Kelly FIVE KEY MISTAKES AGENCY LEADERS MAKE Are you mistaking busyness for accomplishment? Mistakes are inevitable....
