FOCUS ON WORKERS COMPENSATION Market remains strong and stable despite impact from coronavirus pandemic By Lori Widmer It was a year of waiting for the other shoe to drop. As
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LEADERSHIP TRAINING AND DEVELOPMENT IN A POST-COVID WORLD Empower your employees and they’ll help your clients—and your agency—achieve success By Matt Masiello If your main takeaway from the way work
AGENT VOICES 2021 Agency professionals look forward to a return to normal, but caution carriers on claims By Kevin Jenné,
CARGO INSURANCE Providers prepare to meet the need as supply chains are re-established By Joseph S. Harrington, CPCU Looking back
DOGS AND THEIR OWNERS WORKING FROM HOME Marketing reps realize unexpected benefits of pandemic-driven telecommuting By Katie Stevens In spring
