FOCUS ON MUNICIPALITIES
A steady market despite increasing pressure It is touted as the second largest verdict in the United States. In 2016, ...
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Tag: insurance
CHATBOTS IN INSURANCE: REVOLUTIONIZING AUTONOMOUS COMMUNICATIONS
Tactical Tech Enhancing agency customer experience … on the customer’s terms The use of chatbots—computer programs that are designed to ...
Read moreGIG WORKERS—SHORT-TERM MENTALITY,LONG-TERM NEEDS
Benefits Products & Services As on-demand workforce grows, Prudential seeks benefits solutions For most people, “work” is the place you ...
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FOUR PAY ISSUES TO WATCH IN 2018
The Innovative Workplace Employee compensation has always been a hot topic, and this year the temperature will continue to rise. ...
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LEARNING FROM THE BEST: PROVIDING WORLD-CLASS CUSTOMER SERVICE AT YOUR AGENCY
Customer Service Focus Does Disney-like overmanaging have its place? Jeff Bezos, Amazon chairman and CEO, commenting on the customer experience ...
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