Tag: management

SERVICE THAT STARTS WITH THE EMPLOYEE EXPERIENCE Eight characteristics of great service teams If an organization wants to improve the ...

TIKTOK Does the short-form, online video platform fit in your marketing program?   Your agency’s story and the content you ...

NAVIGATING THE HYBRID WORKPLACE Six components to help increase your chances of overall success Many agencies did not have operational ...

 THE GREAT RESIGNATION Do you possess the managerial skills to combat? In 202I, 47.4 million people voluntarily quit their jobs. ...

SERVING OTHERS Indiana agency becomes national in scope as caring culture takes center stage By Dennis Pillsbury Insurance Management Group, ...