WILL THE COVID-19 PANDEMIC CHANGE HOW CUSTOMER SERVICE ASSOCIATES DO THEIR WORK?
Customer Service Focus By Dustyne Bryant, CIC, CISR, MBA WILL THE COVID-19 PANDEMIC CHANGE HOW CUSTOMER SERVICE ASSOCIATES DO THEIR ...
Read moreCustomer Service Focus By Dustyne Bryant, CIC, CISR, MBA WILL THE COVID-19 PANDEMIC CHANGE HOW CUSTOMER SERVICE ASSOCIATES DO THEIR ...
Read moreAcquisition Acumen By MarshBerry AGENCY M&A REPORT Activity rebounds to levels nearing those experienced before the Coronavirus pandemic hit Today ...
Read moreWinning Strategies By Brent Kelly THE SEVEN Ps OF AGENCY SUCCESS With a laser focus on seven core areas, your ...
Read moreNEW WORK SPACES, NEW HAZARDS Setting up and maintaining a safe work station in your home By Tony Payne And ...
Read moreA SAFE AND SECURE ENVIRONMENT Three things agents can do to help clients return to work By Scott Carroll As ...
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