Tag: management

Customer Service Focus By Mary LaPorte, CPCU, CIC, LIC, CPIA, AINS SEARCHING FOR THE “NEW NORMAL” Surprise! E&O did not ...

Tactical Tech By Chris Paradiso FOCUSING IN ON VIDEO How to effectively market your business in a post-pandemic world Unless ...

Beyond Insurance By F. Scott Addis, CPCU, CRA, TRA, ASA, and Carolyn Smith, TRA INDUSTRY PRACTICE GROUPS Ten steps to ...

Inside Matters By Mary M. Belka, CPCU, ARM, ARe, RPLU, CIC, CPIW AGENCY OPERATIONS MANAGEMENT The time to formalize the ...

Management by Coaching By Kimberly Paterson, CEC THE BAD HABIT Coaching a superstar when their fatal flaw is getting in ...