Tag: management

THE NEW, NEW WORLD We need to embrace the unfamiliar and capitalize on abundant opportunities By Troy Korsgaden During the ...

Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA NEW PRODUCER ONBOARDING PLAYBOOK Seven plays to enhance credibility, confidence ...

Customer Service Focus By Dustyne Bryant, CIC, CISR, MBA WILL THE COVID-19 PANDEMIC CHANGE HOW CUSTOMER SERVICE ASSOCIATES DO THEIR ...

Acquisition Acumen By MarshBerry AGENCY M&A REPORT Activity rebounds to levels nearing those experienced before the Coronavirus pandemic hit Today ...

Winning Strategies By Brent Kelly THE SEVEN Ps OF AGENCY SUCCESS With a laser focus on seven core areas, your ...