Tag: management

A SAFE AND SECURE ENVIRONMENT Three things agents can do to help clients return to work By Scott Carroll As ...

WHAT A LONG, STRANGE TRIP IT’S BEEN Lessons for agencies after the COVID-I9 and civil unrest crises By Craig Most, ...

Beyond Insurance By F. Scott Addis, Ashley Correll, Matt O’Neill, and Carolyn Smith UNCONSCIOUS BIAS Understanding the problem and four ...

Management by Coaching By Kimberly Paterson, CEC GETTING BACK UP TO SPEED How a trauma like COVID-I9 hurts individual performance, ...

ISO Emerging Issues Perspectives By Jared Dearth FACING VIRTUAL CHALLENGES Six questions brokers and agents should consider with underwriting-based remote ...