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The Rough Notes Company Inc.

Management

    HOW TO BECOME AN AVERAGE AGENCY

HOW TO BECOME AN AVERAGE AGENCY

Winning Strategies By Roger Sitkins HOW TO BECOME AN AVERAGE AGENCY The road to the middle is paved with no intentions Did the title of this article grab your attention? I hope it made you think, “Average? Why would anyone want to be average?” Before I answer that, let’s define average: It’s the best of the worst and the worst of the best; as close to the top as you

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    BUILDING ON LESSONS LEARNED

BUILDING ON LESSONS LEARNED

BUILDING ON LESSONS LEARNED Experience from Hurricanes Irma and Maria helps Caribbean insurer prepare for 2019 By Kyria Ali and Donna-Maria de Roche As an insurer with deep roots in the Caribbean, we have always taken pride in our ability to handle claims with speed, strength, and dignity. Even with this pride and our financial strength, we felt tested in 2017 with what the National Oceanic and Atmospheric Administration (NOAA)

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    EMPLOYMENT RISKS TO WATCH IN 2019

EMPLOYMENT RISKS TO WATCH IN 2019

The Innovative Workplace By Laura Kerekes, SPHR, SHRM-SCP EMPLOYMENT RISKS TO WATCH IN 2019 Sexual harassment, legalized marijuana, equal pay, and time off issues create opportunities for agents The new year is well under way, and your clients have closed the books on 2018. They have implemented changes to this year’s business plans based on last year’s results. Ensuring that they consider risk exposures in their planning and sharing your

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    THE AGENDA: YOUR GUIDE TO ORGANIZE, ENGAGE, DISCOVER, AND ACTIVELY LISTEN

THE AGENDA: YOUR GUIDE TO ORGANIZE, ENGAGE, DISCOVER, AND ACTIVELY LISTEN

Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA THE AGENDA: YOUR GUIDE TO ORGANIZE, ENGAGE, DISCOVER, AND ACTIVELY LISTEN Impress your prospect with a blueprint for your first meeting Early in my career I served as an account executive with Johnson & Higgins. Founded in 1845, it was the largest privately held insurance broker in the world before being acquired by Marsh USA in 1997. While the J&H model

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    FILLING THE TALENT GAP

FILLING THE TALENT GAP

ISO Emerging Issues Perspective By Mark V. Anquillare FILLING THE TALENT GAP How to address the impending exodus, improve the customer experience, and enhance job satisfaction Of the 2.5 million people reportedly working in the insurance industry today, it’s expected that about 500,000 of them will retire over the next three years. That’s one out of five individuals who will be leaving the workforce by 2021. This impending shift may

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