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The Rough Notes Company Inc.

Producers Blog

    IT MAKES A BIG DIFFERENCE

IT MAKES A BIG DIFFERENCE

Lemcy Cortez was an employed truck driver of Triple F Oil Field Service. He was involved in an accident in Oklahoma but after Triple F denied his claim, he filed with the Louisiana Office of Workers Compensation for coverage. Triple F was in Oklahoma, but Lemcy argued that he had been hired in Louisiana so it had jurisdiction. Here is how the courts ruled. Lemcy Cortez (Cortez) had been hired

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    AND THEN IT WAS GONE

AND THEN IT WAS GONE

Grover leased its building and personal property to Carma to use as a restaurant. Carma vacated the lease and damaged the building while taking the personal property with it. Grover filed a claim with Aspen Insurance for the stolen personal property and the damage to the building. Aspen denied coverage because the property had been entrusted to Carma at the time of the loss. Grover argued that a lease is

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    SAFECO “ALL IN” FOR INDEPENDENT AGENTS

SAFECO “ALL IN” FOR INDEPENDENT AGENTS

AGENCY PARTNERS Partnership, customer focus, digital engagement, and innovation provide foundation for independent agency channel growth “Independent agents are at the  heart of everything we do.” Agents and brokers just love to hear those words from carriers, especially when they’re accompanied by actions. At Safeco, Tyler Asher is working to make sure his firm lives out the words in a variety of ways. Asher has been with the insurer since

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    VIRTUALIZATION: BECAUSE RELATIONSHIPS MATTER

VIRTUALIZATION: BECAUSE RELATIONSHIPS MATTER

Agencies use virtual team members for back-office tasks to free up time for office professionals to handle customer-facing activities For the past 20 years—probably longer, if you want to be honest—insurance agency employees have been called on to handle larger and larger books of business. Technology made this more feasible, of course, but in some ways has led to a deterioration in the agency-client relationship. How so? More automation reduced

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    WOMEN AT THE TOP

WOMEN AT THE TOP

Broken Glass Talented team drives agency’s success and carries on a proud tradition Some of us remember when women’s place in the business world was in the steno pool, running the copier, or at the coffee maker. Much has changed since then, but even today women represent only a small percentage of agency owners and executives. Breaking that mold is The Flanders Group, an independent agency based in Pittsford, New

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