From The Latest Issue

Third generation learns by doing as principal “retires” after six months The Wilkinson Insurance Agency in White House, Tennessee, was...

Smooth sailing so far, but uncharted waters ahead One could say that today’s surety business is like a ship slowly...

LEADERSHIP Observation, attention and focused incentives can drive improved organizational results  Caleb was a surprise. My husband and I—serial animal...

Innovative developments bring loss control inspections, distracted driving prevention to the independent agency arena Innovation labs. Business accelerators. Incubators. These...

YOUNG PROFESSIONALS Four principles to overcome adversity and press through with your sales career  Toward the end of 2016, I...