From The Latest Issue
TRAUMA AND CATASTROPHES
Recovery strategies for front-line insurance professionals and their customers By Maura C. Ciccarelli Although the insurance industry has tremendous experience...
SHARED INBOXES
A modern solution for consistent client experience, collaboration and work-life balance By Michael Cruz In today’s demanding insurance environment, maintaining...
IROQUOIS GROUP REBRANDS AS IRONPEAK
Lessons learned from the multi-year name-change effort pulled from the independent agency network’s past, present, and future By Maura C....
YOU CAN’T SELL WHAT YOU DON’T OWN
Preventing producer-owned books of business from becoming an unexpected hurdle in the sale of an agency By Carey Wallace There...
THE RELUCTANT AGENT
How a Midwest transplant came to lead one of the best agencies in Florida By Dennis H. Pillsbury “Integrity: That’s...
