Management

Winning Strategies By Brent Kelly MOVING YOUR INSURANCE AGENCY FROM HIGH MAINTENANCE TO HIGH PERFORMANCE Improve your agency by incorporating...

Professional Development CLOSING THE GAP Westfield Insurance podcast discusses issues and challenges that agencies face By Christopher W. Cook Premiering...

Customer Service Focus By Mary LaPorte, CPCU, CIC, LIC, CPIA, AINS SEARCHING FOR THE “NEW NORMAL” Surprise! E&O did not...

Tactical Tech By Chris Paradiso FOCUSING IN ON VIDEO How to effectively market your business in a post-pandemic world Unless...

Beyond Insurance By F. Scott Addis, CPCU, CRA, TRA, ASA, and Carolyn Smith, TRA INDUSTRY PRACTICE GROUPS Ten steps to...